In today's retail environment customer loyalty is an important business driver but also an uncertain one. Hansab works with Qmatic whose Customer Flow Management methodology has been proved to make a difference. In retail sector the solutions overcome challenges like increasing sales and reducing costs, increasing staff satisfaction and improving customer experience.
Customer Counting Systems
People counting systems are used to estimate trends of attendance, to schedule staff work, to manage sales staff performance, to evaluate the effectiveness of promotions and marketing activities, as well for optimal organization of the sales object, in accordance with trends in attendance. Visitors counting makes the most efficient use of resources - people, time and money, which, in effect, leads to higher profits.
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Queuing Systems
When queuing is well-managed, the service provider can benefit from reduced service hours, a better use of floor space and big savings in the cost of resources. To get the biggest business benefits you need CFM methodology and the introduction of Qmatic's electronic call forward systems.
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