A smart way to exchange “piggy bank” savings at Tavex
18.05.2022
Tavex has been operating in Latvia for 20 years and is the largest provider of currency exchange services, as well as the largest dealer of precious metals in the Baltic region.
Based on the digitalization also in Credit Institutions, which means discontinued use of cash in their operations, Tavex is taking over the cash sector, offering foreign exchange to the euro, as well as providing Latvian travelers with currency for almost any destination.
Hansab installed a cash deposit machine at the Tavex customer service branch "Elizabete". This solution allows customers - both individuals and companies - to exchange collected coins. According to Viktorija Gorčakova, a member of the board of Tavex, the decision about the installation of a cash deposit machine was made, because of an increased interest in exchanging collected coins or “piggy bank” savings.
The cash exchange service is provided free of charge by the Central Bank of Latvia, but during the pandemic, this service became more complicated because the exchange could only be done by prior appointment.
In addition, the visit to the cash desk of the Bank of Latvia means devoting additional time to the coin exchange process, which could be inconvenient in the current rhythm of life.
Cash can be now exchanged at Tavex's main customer service branch using a cash deposit system, and the process is very simple and fast.
You arrive, pour in collected coins, watch the system count the money, pick up the check with the total amount and receive euro banknotes at the cash desk or buy gold for it.
The convenience of the solution and the efficiency of the process is appreciated by both entrepreneurs and families with children.
"Immediately after the installation of the cash deposit system, it became clear that this type of coin processing is convenient for customers, including the process itself, because the customer pours the coins himself, watches the system count them, and finally sees the cash count in the check. This cash deposit system can be called a self-service device, which provides several advantages - speed of service, as well as a kind of entertainment, because believe it or not, this process is even exciting! This is especially appreciated by families with children who bring their long time saved "piggy bank" to change,” tells Viktorija Gorčakova.
Tavex has been operating in Latvia for 20 years and is the largest provider of currency exchange services, as well as the largest dealer of precious metals in the Baltic region.
Based on the digitalization also in Credit Institutions, which means discontinued use of cash in their operations, Tavex is taking over the cash sector, offering foreign exchange to the euro, as well as providing Latvian travelers with currency for almost any destination.