Interactive Wayfinder

Wayfinding solution provides the user with a detailed map, showing multiples floors. The touch screen functionality allows selecting the destination from the list or immediately on the map. The required location is automatically highlighted on the map and the system draws a path to the endpoint.

Main features:

  • interactive detailed map of each floor with the indication of shops, service points, etc.
  • interactive lists of destinations, sorted by categories and alphabetically as well
  • auxiliary information, including store description and interactive banners
  • Search for the necessary information or destination by entering search terms
  • centralized data management for many terminals
  • pathfinding functionality, which shows the way to the destination point
  • modern, attractive touch screen interface with animation elements
  • a variety of evaluation tools to calculate the number of clicks for the selected product groups, brands and periods used.

Benefits:

  • sales increase for the shops as it is easier to find places and products
  • increase in customer satisfaction through better navigation and more information
  • additional revenue from the placement of advertising
  • modern, innovative image of the mall
  • improvement of customer service quality through analysis of customer behaviour
  • better customer service, since the staff is not occupied with answering commonly asked questions.

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